Frequently Asked Questions
Everything you need to know about shopping with Perfume Box.
Are your fragrances original and authentic?
Yes, 100%. At Perfume Box, we guarantee that all our products are original fragrances from the official manufacturers. We do not sell knock-offs or imitations.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature changes, such as a bedroom drawer rather than a bathroom cabinet.
What is your return policy for opened fragrances?
Due to hygiene and safety standards, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to most countries worldwide. However, because perfume is classified as a flammable liquid, shipping rates and delivery times may vary based on your local customs regulations.
What is the difference between EDT and EDP?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (usually 15-20%), making it longer-lasting. Eau de Toilette (EDT) has a lower concentration (5-15%) and is generally lighter and better for daytime wear.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.